Orders may be cancelled due to the channel's subject matter: casinos, 18+ content, and other prohibited topics may be cancelled.
WE RESERVE THE RIGHT TO REFUSE REFUND:
- if in your refund request you specified a refund method different from the method you used to top up your account or pay for the Service
- if you violate applicable laws, the terms of the agreement, or the Terms of Service, or use https://smmway.ru for unlawful, illegal, or prohibited activities; or
- if no reason for the refund is specified.
REFUND POLICY
Refunds are issued only if the order cannot be fulfilled. In other cases, refunds are issued at the discretion of smmway.ru.
REFUND PROCEDURE
Refunds are issued using the same method used to make the purchase. We always refund funds only to the payment method by which we received the funds from you. For example, if you paid for the Service by card, the refund is processed by canceling the transaction (refund), and as a result, the refund can only be made to your card. Refund processing times depend on the payment method used.
When processing a refund, a service fee or bank/payment system fee for the refund may be charged, which is deducted from the refunded amount.